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Shipping policy

Thank you for shopping at ShirtActive. We’re dedicated to providing fast, reliable, and affordable delivery across the United States.

🚚 Shipping Options & Delivery Timeframes

We offer Flat Rate Shipping of$7 on all orders within the U.S.

  • Order Processing Time: 1–2 business days (Monday to Friday)
  • Transit Time: 4-7 business days (Monday to Friday)
  • Order Cut-Off Time: 9:00 AM CST (Monday to Friday)

Once your order is shipped, you will receive a confirmation email with tracking information.

📧 Order Confirmation & Tracking

After placing your order, you will receive an order confirmation email with your receipt and order number.

If you do not see this email within a few minutes, please check your spam or junk folder. If you still haven’t received it, contact us at support@shirtactive.com with the subject line “Order Confirmation Not Received”.

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. To check your order status, simply track it using that number.

✨ Custom Orders

Custom or personalized items may require additional time to process. We will contact you directly to confirm customization details before the order is processed and shipped.

⚠️ Order Acceptance & Pricing

We reserve the right to cancel any order for reasons such as:

  • Suspected fraud or unauthorized payment
  • Pricing errors
  • Incomplete or unverifiable information

In such cases, we may request additional verification, including phone number, billing/shipping address, or identity confirmation.

If there is a pricing error on our website, we may cancel your order and notify you, or reach out for further instructions.

📍 Contact Information

If you have any questions or need support, feel free to contact us: