Payment Policy
Payment & Security Policy
Last updated: 09-10-2025
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa, Mastercard, American Express, Discover, Diners Club
- Apple Pay, Google Pay, Shop Pay
- PayPal
- Venmo
Currency, Taxes & Charges
- All prices are displayed and charged in USD unless otherwise noted.
- Applicable sales tax is calculated and shown at checkout based on your shipping address.
- Your payment method is charged at the time of order. Orders ship after the payment clears.
Order Changes & Cancellations
- If you need to change or cancel an order, contact us as soon as possible before the order ships: support@shirtactive.com or +1 (832) 535-1224.
- Once an order has shipped, cancellation may not be possible. Please see our Return & Refund Policy for after-shipment options.
Refunds
- Approved refunds are issued to the original payment method.
- Please allow 5–10 business days after approval for your bank or payment provider to post the credit.
- For eligibility, timelines, and how to start a return or exchange, see our Return & Refund Policy.
Payment Security
- Our website uses SSL encryption to protect data transmitted during checkout.
- We follow PCI-DSS best practices through our payment processors. We do not store full payment card numbers on our servers.
Privacy
We respect your privacy and do not rent or sell personal information. For details on what we collect and how it’s used, please read our Privacy Policy.
Contact
ShirtActive LLC10314 Rouken Glen Ct.
Richmond, TX 77407-2124
United States
Phone: +1 (832) 535-1224
Email: support@shirtactive.com
See also: Terms of Service • Shipping Policy • Return & Refund Policy